Privacy Policy

Privacy Policy – Anderson Consulting partners

1. Overview

Anderson Consulting partners (“we”, “our” or “us”) is committed to protecting the privacy of personally identifiable information collected about our customers. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in relation to the handling of personal information.

This policy outlines how we collect, store, use, and disclose your personal information exclusively for our Australian operations.

2. What Personal Information We Collect

We usually collect personal information such as your name, address, telephone number, email address, organisation or role, and financial details for billing. We may also collect website usage data via cookies and IP addresses. As a general rule, we do not collect sensitive information; if we do, it will be for the purpose of providing our services and we will seek your explicit consent as required by law.

3. How We Collect It

We collect personal information directly from you when you enquire about or use our services. We may also collect information automatically through website tracking technologies, or by using agents and service providers based in Australia.

4. Why We Collect It

We use your personal information to:

• Provide our services to you and fulfil administrative functions, such as billing and entering into contracts.

• Respond to your enquiries and manage client relationships.

• Assist us in improving our products, services, and website.

• Let you know about goods, services, or promotions that may interest you, though you will be given the ability to opt out of these secondary purposes at any time.

• Fulfil legal obligations.

5. Disclosure of Personal Information

Your personal information may be disclosed to Anderson Consulting partners staff, authorised contractors, and selected service providers. We strictly limit these disclosures to service providers and contractors operating within Australia to help us provide and market our services to you. When we disclose your information, we generally require these parties to protect your information in the same way we do.

6. Website Cookies and Tracking

We use cookies and similar technologies to track website usage, remember user preferences, and serve advertising. You may disable cookies via your internet browser, though some features of our site may not function properly if you do so.

7. Security

We strive to ensure the security, integrity, and privacy of your personally identifiable information. We use a variety of physical and electronic security measures, including restricting physical access to our offices, using firewalls, and maintaining secure databases to keep personal information secure from misuse, loss, or unauthorised access. However, please note that no data transmission over the Internet can be guaranteed to be totally secure.

8. Access to Personal Information

You have a right to access and correct the personal information we hold about you. If we deny access in some circumstances, we will provide you with the reasons why. To request access or correction, please contact us; we may require identification and will generally respond within 30 days.

9. Complaints and Dispute Resolution

If you have a complaint concerning your information privacy, or believe we have breached your privacy rights, please contact our privacy officer. We will investigate your complaint and provide a written response. You may also lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website.

12. Contact Us

To notify us of your privacy preferences, ask for access to your information, or request further details about our approach to privacy, please contact us.